If the file is compressed or you cannot open it for some other reason, you may need to install a viewer or other application. To access the downloaded file, find the location on your computer where you saved file and double-click the file. If you encounter any difficulties downloading instructor resources, visit Pearson Support. (Once you are signed in, you will remain signed in until you close your web browser you will not be prompted to sign in again during that session.) After you have downloaded the final file, close any open download windows. Repeat the process for each file you want to download, such as multiple chapters in a guide. Because test bank downloads are in compressed format, you will need to expand the ZIP or SIT files after downloading. Tip for TestGen test bank downloads: It's easier to find your test banks later if you save them to the TestGen folder on your computer.
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